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Netopia Launches eCare 4.5 Support Software With Superior Ease of Use; eCare ...
Netopia, Inc. (Nasdaq:NTPA), a market leader in broadband service assurance solutions, announced version 4.5 of its popular eCare remote support application, which it will be showcasing at Apple Expo Paris, along with its award-winning Timbuktu(R) Pro peer-to-peer remote-control-software solution.
How to Reorganize the Help Desk (IT Management)
Reorganizing the help desk is a task that many companies would rather avoid. The problem is, the help desk performs a thankless task. Sure, it solves employees’ hardware and software snafus, and does a lot of handholding during technical difficulties.
FrontRange Unveils New Help Desk Capabilities Using Voice Applications (Conta...
DUBLIN, CALIF. - September 12, 2006 – FrontRange Solutions, a global provider of IT Service Management, Communication Interaction Management, and Customer Relationship Management (CRM) solutions for small to mid-sized enterprises (SME) and distributed enterprises, announced today the general availability of version 5.0.3 of IP Contact Center (IPCC), the communications interaction management
Sage Software Partners With ASBDC for Small Business Success (SYS-CON Media)
Sage Software is joining other companiessupporting small businesses at the annual gathering of the Association ofSmall Business Development Centers (ASBDC), during which attendees haveaccess to an array of tools, tips and tricks to help small businessessucceed. Sage Software is serving as a diamond sponsor at this year'sconference, held this week in Houston, Texas.
Mexican company taps Maryland firm's software (Baltimore Business Journal)
One of the largest service providers in Mexico is using software from BroadSoft to help deliver voice services to its data customers.
AtTask Strengthens On-Demand Project Management Software With Enhanced Collab...
AtTask, Inc. today introduced @task 4.02, thelatest version of its Web-based project management software, featuring anumber of new tools to help organizations get work done. Among the toolsare cross-project integration, new export file formats and PDF output forGantt Charts, and a new integrated help system that provides one-clickaccess to AtTask's comprehensive support services. @task 4.02 is a
LiveTime Software's Support and Help Desk Now Provide Seamless Migration to F...
LiveTime Software, provider of J2EE based Service Management software announced immediate availability of LiveTime Help Desk 4.0 and LiveTime Support Desk 4.0. Both products now incorporate the same core technology platform that powers LiveTime's flagship ITIL product, LiveTime Service Manager.
FrontRange Unveils New Help Desk Capabilities Using Voice Applications (Busin...
DUBLIN, Calif.----Sept. 12, 2006--FrontRange Solutions, a global leader in IT Service Management, Communication Interaction Management, and Customer Relationship Management solutions for small to mid-sized enterprises and distributed enterprises, announced today the general availability of version 5.0.3 of IP Contact Center , the communications interaction management solution which provides an
LiveTime Software’s Support and Help Desk Now Provide Seamless Migration to...
Newport Beach, CA (PRWEB) September 6, 2006 -- LiveTime Software, a leading provider of J2EE based Service Management software today announced immediate availability of LiveTime Help Desk 4.
Sage Software Partners With ASBDC for Small Business Success (Market Wire via...
Sage Software is joining other companies supporting small businesses at the annual gathering of the Association of Small Business Development Centers, during which attendees have access to an array of tools, tips and tricks to help small businesses succeed.
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